The strength of our business has enabled us to return a significant amount of capital to shareholders, and we just announced an increase in our dividend and an extension of our share repurchase authorization. As a result of the progress we've made in our tax business, we delivered financial results at the top end of our outlook ranges. We ended the season with improved client service scores and overall return growth that outpaced the industry, and our associates are energized by the direction we're heading which showed in our exceptionally strong associate engagement scores. We introduced a lot of changes to the business and I couldn’t be more proud of how the team responded. In what was the first step of executing the strategy we’ve rolled out last summer, our associates and franchisees delivered significant improvements in how we serve our clients. Good morning, everyone, and thanks for joining us.
With that, I’ll now turn the call over to Jeff. During Q&A, we ask that participants limit themselves to one question with a follow-up, after which they may choose to jump back into the queue.
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H&R Block undertakes no obligation to publicly update these risk factors or forward-looking statements.Īt the conclusion of our prepared remarks, we will have a Q&A session. You can learn more about these risks in our Form 10-K for fiscal 2018 and our other SEC filings. As a result, our actual outcomes and results could differ materially. Forward-looking statements involve certain risks, uncertainties and assumptions that are difficult to predict. Such statements are based on current information and management's expectations as of this date and are not guarantees of future performance. We reconcile the comparable GAAP and non-GAAP figures in the schedules attached to our press release and presentation.īefore we begin our prepared remarks, I'll remind everyone that this call will include forward-looking statements as defined under the securities laws. Some of the figures that we'll discuss today are presented on a non-GAAP basis. Additionally, presentation for viewing is available via the webcast and will also be posted to the investor relations website after this call. We've posted today’s press release on the Investor Relations website at.
On the call today are Jeff Jones, our President and CEO and Tony Bowen, our CFO. Good morning, everyone, and thank you for joining us to discuss our fiscal 2019 results. Colby Brown, Vice President of Finance and Investor Relations. I would now like to hand the call over to Mr. And as a reminder, this conference is being recorded. At this time, all participants are in a listen-only mode and later we will conduct a question-and-answer session and instructions will follow at that time. Good day, ladies and gentlemen and welcome to the H&R Block Fiscal 2019 Earnings Call. ( NYSE: HRB) Q4 2019 Earnings Conference Call J8:30 AM ET
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